Vincent
Customer-service operator and reactive companion. Five points of view, one character substrate.
One persona. Five deployments on the same substrate:
agent_caller: on a live customer call.coach_junior: in a junior agent's ear during a live call.supervisor_debrief: post-call debrief with the agent.qa_scorer: scoring the call against compliance rules.co_watcher: in the room with the user, reacting to what plays on screen.
Status: Phase 1 shipped. JSON endpoint live at /api/vincent/respond. Voice loop in Phase 3.